Access Bank Plc has officially responded to reports circulating on social media regarding an alleged privacy violation involving a former contact centre agent.

A statement issued by the bank confirmed that the matter has been handed over to the appropriate authorities for thorough investigation. The management also urged the public to rely solely on information released through its official channels.

The statement reads:

“Our attention has been drawn to reports circulating on social media regarding an alleged offence involving a former Contact Centre Agent. The matter has been handed over to the appropriate authorities, who are conducting an investigation. We are fully cooperating with them in this process.

At Access Bank, we uphold a zero-tolerance policy towards harassment and any form of privacy violation. We are also actively engaging with the affected employees to provide all necessary support.The safety, dignity, and well-being of our employees and customers remain our highest priority.

We appreciate the concern and support of the public and our stakeholders. For accurate information, we encourage everyone to rely only on updates communicated through our official channels. “The bank reaffirmed its commitment to maintaining a safe and respectful environment for all employees and customers.